Privacy Policy

At Henstock Chiropractic, we value the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our services or visiting our website. By accessing our website or using our services, you agree to the terms described in this policy.

Information We Collect
1.1 Personal Information: We may collect personal information, such as your name, contact details (including email address, phone number, and address), date of birth, and other information you provide to us voluntarily.

1.2 Financial Information: If you make a purchase or payment through our website or services, we may collect payment information, including credit card details and billing address.

1.3 Health Information: As a chiropractic practice, we may collect health-related information that you voluntarily provide to us for the purpose of providing appropriate and safe services. This may include information about medical conditions, injuries, and other health-related details.

1.4 Usage Data: We may collect non-personal information about your interaction with our website and services, such as IP addresses, browser type, device information, and usage patterns. This data helps us improve our website and enhance your experience.

Use of Information
2.1 Personalization: We may use your personal information to personalize and improve our services, including tailoring our communications and recommendations to your specific needs.

2.2 Communication: We may use your contact information to send you updates, newsletters, marketing materials, and other relevant information about our services. You can opt-out of receiving such communications at any time.

2.3 Service Delivery: We may use the information you provide to deliver the requested services, respond to inquiries, process payments, schedule appointments, and provide customer support.

2.4 Legal Compliance: We may use and disclose your information as required by law, regulation, legal process, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security and Retention
3.1 Security Measures: We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

3.2 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Sharing of Information
4.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services. These providers have access to your information only to perform tasks on our behalf and are obligated to maintain its confidentiality.

4.2 Legal Obligations: We may disclose your information when required by law, regulation, legal process, or government request.

Your Rights and Choices
5.1 Access and Correction: You have the right to access and update your personal information. If you would like to review or modify your information, please contact us using the contact details provided at the end of this policy.

5.2 Opt-out: You can choose to opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

Children’s Privacy
We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our records.

Changes to this Privacy Policy
We reserve the right to update or modify this at any time.